During the non-prorated year(s) of your purchase, if service is required, Sleep Sensations or Royal Bedding will repair your mattress and/or foundation or may opt to replace it without charge, exclusive of transportation costs with a dated proof of purchase indicating the place of purchase and purchase price.
During the remaining years of warranty, if service is required, Sleep Sensations and Royal Bedding will repair your mattress and/or foundation or may opt to replace it with a charge for labor and materials plus any transportation costs. The manufacturer may substitute materials of comparable quality if the original materials are not available at the time of service.
The limited Warranty does not apply to normal wear and tear and/or the following conditions:
If bedding is found to be unsanitary.
When product failure is due to causes other than defective material or workmanship.
Any queen or king size mattress and/or foundation that is used on a frame or bed rails without a center support rail.
Any damage of the outer fabric of the cover, including wear and tear.
If this product is used for commercial purposes.
If purchaser does not present proof of purchase.
If mattress is damaged due to inappropriate foundation. The mattress is designed for full performance when used with the matching foundation as part of the total sleep system.
Handles are not covered by this warranty
Note: If the product is no longer being manufactured, the current suggested retail price will be determined from a comparable model. United Sleep Products and Royal Bedding has the sole discretion to determine what current suggested retail price will be used.
Proper care of your mattress will help provide a longer life for you mattress. Follow these guidelines to ensure many years of sleeping enjoyment:
Give your mattress the proper support. If you have purchased a queen or king size mattress, your frame must have a center support with legs (see illustration). Remember, the warranty will be void if a center support with legs is not used on the queen or king set.
Use the handles for positioning the mattres. They are not designed for carrying the mattress.
Use a mattress pad. This will keep the mattress fresh and clean
Turn your mattress. Turning your mattress will lengthen the life of the mattress and minimize body impressions. Turn your new mattress every two weeks for the first few months, then turn once every two or three months, or as needed.
Body impressions are normal in quality bedding. The materials used in this mattress are resilient and are designed to conform to your body's unique contours. It is important to remember that the depth of body impressions will vary with different styles of bedding. For example, a body impression of 1 to 11/2 inches is common for a mattress with less upholstery. However, for a mattress with more upholstery, such as an ultra premium model, a body impression of up to 3 inches is normal. Body impressions are not a structural defect.
Body impressions in the mattress may appear as sagging, but there is a notable difference:
